Legal
Privacy Policy
We collect what we need to sell you mining rights and get you paid, and nothing for advertising.
What we collect
- Order details: your name, email, country, optional phone and company, the plan you buy and how you pay.
- Your payout address: the Bitcoin address the pool pays. It's needed to set up your pool sub-account.
- Compliance data: where the law requires it, identity and sanctions-screening information.
- Reviews you choose to send us, with your order number so we can verify them.
- Support messages you send us.
What stays on your device
The site saves your cart, an unfinished checkout, your light or dark setting and a short-lived copy of market prices in your browser's local storage so you don't lose them. That data stays on your device; clear it from your browser at any time. We use no advertising or tracking cookies.
Why we use it
To process your order, assign your hashrate, pay you through the pool, meet legal obligations such as anti-money-laundering and sanctions rules, publish verified reviews you send us, and answer your questions.
Who we share it with
- No payment processor: your payment is a public Bitcoin transaction from your wallet to ours.
- The mining pool (Tally), which needs your payout address.
- Our facility operator, for assigning hashrate and repairs.
- The service providers that run our systems for us: Cloudflare, which hosts this site and receives your order, and Neon, whose database stores it. They use it only to provide that service to us.
- Authorities, when the law requires it.
We don't sell personal data. Your order details are stored in the United States, so if you buy from another country they are transferred there.
Public pages
We list payouts on our payout ledger and purchases in the live activity bar only if you opt in, and even then we never publish your name, email or full address. You opt in to the payout ledger with its checkbox at checkout, and you can ask us to take your payouts off it at any time. Reviews appear with your first name and last initial only.
How long we keep it
For as long as you hold mining rights with us, then for 7 years to meet accounting and legal requirements.
Your rights
Depending on where you live, you can ask to access, correct, delete or export your data, or object to how we use it. Email privacy@tallyhashs.com. If you live in Virginia, you can complain to the Office of the Attorney General of Virginia, which enforces the Virginia Consumer Data Protection Act. If you live in the European Economic Area or the UK, you can complain to the data-protection authority in your country.
Live data and tools
Your browser fetches public data directly from third parties to show live figures: Bitcoin network data from mempool.space and crypto prices from CoinGecko. The tax payout statement sends the address you enter to mempool.space and date ranges to Coinbase for prices, straight from your device. Those requests are covered by those services' own privacy policies, and nothing from them is sent to us.